Frequently Asked Questions

Shipping

Yes!  We will send you an email confirmation that your order has been received.  We will also send you a ship notification email once your order ships.

We use FedEx shipping services and they will normally leave the package at the delivery destination unless you note otherwise.

While we are working on the farm on most weekends, we do not ship on Saturdays or Sundays because there is no FedEx pick up on Saturday or Sunday here in Hawaii.

FedEx does not guarantee timely deliveries due to mechanical and weather-related problems, nor deliveries turned over to subcontractors in remote areas. Therefore, Anuhea Flowers cannot guarantee these deliveries if it is beyond FedEx capability.

During holiday seasons, due to the high volume of orders we handle, we cannot guarantee next day shipping of your order. Anuhea will ship as soon as possible but encourages you to order well in advance of your requested ship date.

Yes!  Once we ship the item(s),  you will receive a tracking number in your ship notification email and you will be able to track your order.

The Holidays

First, Happy Holidays!  Second, the holidays are a busy time of the year and this depends on where you’re shipping to.  It takes on average 3-4 business days to arrive and I would add a few days buffer to be sure.

We encourage all our customers to use Standard Overnite Service at any holiday time due to the volume of business as those gift boxes will be given priority by FedEx.

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In the event that the delivery is missed, please call us and we will be glad to work with FedEx on your behalf to ensure your delivery is successful.

Placing Orders

Yes! We will send you an email confirmation that your order has been received.  We will also send you a ship notification email once your order ships.

General Questions

Anuhea Farm is located at the 2,300 foot level on the slopes of Haleakala Crater in Olinda above Makawao town on the island of Maui, Hawaii. The farm consists of 14 planted acres with the ability to expand to 25 acres. Farm tours can be arranged, in advance, by calling the shop in Makawao: 808-572-6877.

You can shop Anuhea Flowers a number of ways. To buy online with your American Express, Discover Card, Visa or MasterCard, you can add your desired items to a shopping cart by clicking the ‘add to cart’ buttons on the Shop page and throughout the site and use our secure e-commerce features to check out.

If you prefer to buy from us offline, you may order Anuhea Flowers by calling our shop at 808-572-6877. Thank you!